The availability of healthcare personnel is absolutely necessary to effective and timely delivery of healthcare services to those in need. However, several healthcare institutions in Nigeria are still severely understaffed, resulting in long waiting time and further deterioration of the patient’s clinical status prior to intervention.
Addressing Personnel shortage
- Personnel shortages are most evident in remote and rural areas
- We need to device an incentive based system such as paying additional allowances to encourage retention of local healthcare providers, particularly doctors who tend to migrate to cities to work
- Promote education and training of members of a target community to allow them to become associate members of the healthcare team and work within their level of training (can measure vital signs, mobilize patients, and other technical work) to alleviate the work burden on available nurses.
- Continue to promote education for would-be healthcare providers in the field of Medicine, Nursing, Nutrition, Therapy, etc.
Clinical Franchising for Nurses can help alleviate shortage of healthcare providers in remote areas
- Clinical franchising involves nurses having the opportunity to provide basic care and meet the healthcare demands of members of the community who do not require hospitalization, and may live far from the hospital.
- They can provide disease monitoring for patients with chronic diseases such as hypertension and diabetes, who may be on maintenance medications, but do not have the supplies to monitor themselves and their responses to medications
- They can also help provide rehabilitation of patients post-discharge, as there are no formal rehabilitation centers or rehabilitation services for patients in the community. Many patients who have had significant and prolonged illnesses or stroke may be severely debilitated, but with rehabilitation, they may be able to regain some function and be capable of performing their activities of daily living even though some deficits may linger.
- Clinical franchising requires transparency between the franchising nurse and the local hospital or clinic to allow for a seamless referral when necessary. The hospital must be supportive and understand that this helps to meet the healthcare needs of the community.
- It can be developed further and become a form of advanced certification for nurses and midwives, with a corresponding certificate upon completion of training.
Clinical Franchising can serve as a benchmark for the development of a formal community nursing service in Nigeria, and should involve the following process:
- Identify the right personnel (needs nursing experience)
- Register and train them, provide certification post training
- Assign them to follow-up on patients living in their communities who require extra care
- Provide supplies such as blood glucose/pressure monitoring devices etc.
- Device a means of compensation for work done in the community
- Each nurse should have a doctor to report complex cases to, and refer when necessary
- Establish a referral and transfer system for patients that need to be hospitalized
The diagram below demonstrates the many roles that can be played by nurses in the community.